Effective Date: April 29, 2025

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the website and services provided at app.e-vignette.click ("Website"), operated by ARLAM LLP, a UK registered company (Company Number: OC450855), located at 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom.

By using our Website and services, you agree to these Terms. If you do not agree, please do not use our Website.

2. Services Provided

We provide access to and facilitate the purchase of digital road toll vignettes ("e-vignettes") for specific countries. We act as a third-party platform and not the official provider of any vignette.

3. User Responsibilities

You agree to:

Provide accurate and up-to-date vehicle and personal information.

Confirm all details before finalizing payment.

Use the Website in accordance with applicable local laws.

We are not responsible for any fines, penalties, or legal consequences due to incorrect or missing information.

4. Pricing and Payment

Prices shown include all applicable processing fees. We reserve the right to change pricing at any time. All payments are securely processed via Stripe.

5. Refund Policy

Due to the digital and time-sensitive nature of our service, all purchases are final and non-refundable, unless required by law. If a vignette was not issued due to a technical error on our side, we may issue a full or partial refund.

6. Disclaimer

ARLAM LLP is not affiliated with the official road authorities of any country. We only assist with the processing and forwarding of your request.

We are not responsible for:

Delays caused by the official platforms

Issues arising from incorrect data provided by the user

Third-party API downtimes

7. Limitation of Liability

To the fullest extent permitted by law, ARLAM LLP shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our Website.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

9. Contact

For any questions or concerns, please contact:
📧 Email: contact@arlam.group
📍 Address: 71-75 Shelton Street, London, WC2H 9JQ, UK